Payroll & HR Systems Support Specialist

Paychex; May (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Paid time off

Job summary

Paychex is seeking a dedicated employee services specialist to provide first-line support to worksite employees and manage data entry for payroll setup and ongoing records. You will respond to inquiries by phone and ensure accuracy in personal and payroll data according to company guidelines.

The role emphasizes teamwork, scheduling adherence, and knowledge of payroll operations to maintain compliance and quality control across processes.

Qualifications

• H.S. Diploma required; 2 years in an office setting preferred.
• Experience with payroll systems, data entry, and customer service is valued.
• Familiarity with SAP, HRIS, and MS Office tools is desirable.

Responsibilities

• Respond to employee questions via phone; provide first level resolution.
• Assist work-site employees with changes to records and password resets.
• Enter new hire data and maintain payroll-related information in the system.

Skills

Communication

Planning

Data Entry

Call Center Experience

Payroll Processing

Human Resource Strategy

Full Life Cycle Implementation

Education

H.S. Diploma - Required

Tools

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Microsoft Visio

SAP Applications

HRIS

Job description

Paychex is seeking a dedicated employee services specialist to provide first-line support to worksite employees and manage data entry for payroll setup and ongoing records. You will respond to inquiries by phone and ensure accuracy in personal and payroll data according to company guidelines.

The role emphasizes teamwork, scheduling adherence, and knowledge of payroll operations to maintain compliance and quality control across processes.