Payroll Coordinator

Flexjet LLC; Cleveland (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Flexjet LLC is seeking a Payroll Coordinator to provide essential administrative support across HR and payroll operations for Flexjet and sister companies. You will handle data entry, respond to payroll inquiries, and assist with onboarding and benefits administration within UKG HRIS.

Reporting to the Payroll Manager, you will join the Total Rewards team to support audits, reporting, and ongoing payroll projects with accuracy and confidentiality.

Qualifications

• 1-3 years of experience in benefits administration, HR, or a related field.
• Strong attention to detail and accuracy in data entry.
• Excellent communication and customer service skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in HRIS systems (experience with UKG Pro is a plus).
• Strong organizational and multitasking abilities.
• Basic knowledge of HR, payroll, and benefits regulations is preferred.

Responsibilities

• Data Management & Entry: Keep employee records updated in HRIS and payroll provider (UKG).
• Employee Support & Request Management: Respond to payroll and HR inquiries and direct to appropriate personnel.
• Compliance: Garnishments and support orders; ensure regulatory compliance.
• Coordinate onboarding information with HRIS and payroll provider (UKG).
• Assist payroll orientation sessions and support Total Rewards initiatives.
• Provide audit, reporting, and HR communications support.

Skills

Data entry

Communication

Confidentiality

HRIS (UKG Pro)

Organizational skills

Multitasking

Tools

UKG Pro

Job description

Current job opportunities are posted here as they become available.

The Payroll Coordinator is responsible for providing vital administrative support to Flexjet and ten of our sister companies, ensuring seamless HR and payroll operations, as well as the day-to-day administration of employee benefits. Key responsibilities are accurate data entry, and essential support to employees regarding payroll-related inquiries. This role plays an important part in managing employee requests, processing updates, and ensuring compliance with HR policies and regulations. The Payroll Coordinator will work closely with the Payroll Specialists to assist with various tasks, including new hire onboarding, HR records administration, support orders, and other payroll-related processes. This role reports to the Payroll Manager; and will provide support as part of the larger Total Rewards team.

Key Responsibilities:

• Data Management & Entry:
  • Ensure employee records are updated regularly and in accordance with internal procedures and deadlines.
  • Coordinate and update new hire and onboarding information within HRIS and payroll provider (UKG).
  • Maintain accurate employee payroll records in HR systems.
  • Update employee information, including address changes and contact updates.
  • Process and track employee termination information, prepare term notifications and letters.
• Employee Support & Request Management:
  • Respond to employee inquiries and direct them to the appropriate HR personnel as needed.
  • Respond to employee inquiries regarding their payroll records, providing clear and timely assistance.
  • Assist employees with HR record updates, such as personal and contact information, banking information, documents, etc.
• Compliance: Garnishments and Support Orders:
  • Process and track garnishment and other court documentation regarding employees
  • Review and process support orders in accordance with legal and company guidelines.
  • Maintain accurate records and ensure compliance with applicable regulations.
• Work closely with the Onboarding team to coordinate and update new hire and onboarding information within HRIS and payroll provider (UKG)
• Support new hire payroll orientation sessions by providing necessary materials and guidance.
• Work closely with Payroll Specialists and Benefits Specialists to support ongoing projects and initiatives of the Total Rewards team.
• Assist in audits, reporting, and HR-related communications.
• Provide backup support for other payroll- and benefits-related tasks as needed.

Qualifications & Skills:

• 1-3 years of experience in benefits administration, HR, or a related field.
• Strong attention to detail and accuracy in data entry.
• Excellent communication and customer service skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in HRIS systems (experience with UKG Pro is a plus).
• Strong organizational and multitasking abilities.
• Basic knowledge of HR, payroll, and benefits regulations is preferred.