Payroll Client Success Specialist

Baker Tilly US; Missouri; On-site; USD 22,000 - 56,000; Full time

Job summary

Baker Tilly US is seeking a Payroll Support professional to provide direct payroll client services and consulting. You will manage client relationships, ensure payroll accuracy, and process payrolls in a timely manner under supervision.

The role requires knowledge of payroll practices, ADP platforms, and strong communication. A detail-oriented, organized candidate will thrive in this deadline-driven environment.

Qualifications

• 2-year degree preferred or 2 years experience in lieu of degree.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.

Responsibilities

• Provide direct support and consulting to payroll clients under supervision.
• Understand payroll in depth and maintain knowledge of payroll practices and laws.
• Independently manage client relationships and escalate issues when needed.
• Ensure client payroll information is accurate within their payroll system.
• Review and process payrolls to meet client deadlines and prepare reports.
• Establish strong client relationships and maintain confidentiality.

Skills

Written and verbal communication

Detail oriented

Time management

Client service

Education

Associate degree

Tools

ADP software

Outlook

Microsoft Excel

PowerPoint

Microsoft Word

Job description

Baker Tilly US is seeking a Payroll Support professional to provide direct payroll client services and consulting. You will manage client relationships, ensure payroll accuracy, and process payrolls in a timely manner under supervision.

The role requires knowledge of payroll practices, ADP platforms, and strong communication. A detail-oriented, organized candidate will thrive in this deadline-driven environment.