Payroll & Billing Specialist (Back-Office)

Zip Recruiter Hiring; Beachwood (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Zip Recruiter Hiring is seeking a detail-oriented back-office specialist to support payroll, billing, invoicing, and funding activities. You will verify data, resolve discrepancies, and ensure accurate processing across systems while maintaining strong analytical and communication skills.

The role requires working with Excel and multiple software platforms, handling high-volume workloads, and delivering timely, accurate reports with a focus on process improvements.

Qualifications

• Payroll processing experience preferred; degree in Accounting or a related field preferred.
• Strong understanding of accounting principles, payroll, taxes, A/P, A/R, and cash reconciliation.
• Excellent attention to detail, organizational skills, and time management.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel, and ability to learn multiple software platforms.
• Strong analytical, critical-thinking, and problem-solving abilities.
• Ability to manage high-volume workloads while maintaining accuracy and quality.

Responsibilities

• Verify payroll and billing data, investigate discrepancies, and ensure processing accuracy.
• Respond to customer inquiries regarding payroll, billing, and funding.
• Complete new customer setup and maintain accurate customer records across multiple systems.
• Update payroll and billing instructions and process credits and rebills.
• Provide customer training and technical support on payroll and billing systems.
• Prepare and transmit accounting and payment reports, including ACH, wire, and A/R transactions.
• Identify recurring issues, analyze root causes, and recommend process improvements.

Skills

Payroll processing

Accounting principles

Attention to detail

Communication skills

Excel

Analytical thinking

Time management

Problem solving

High-volume workloads

Education

Accounting degree

Tools

Microsoft Office

Job description

Zip Recruiter Hiring is seeking a detail-oriented back-office specialist to support payroll, billing, invoicing, and funding activities. You will verify data, resolve discrepancies, and ensure accurate processing across systems while maintaining strong analytical and communication skills.

The role requires working with Excel and multiple software platforms, handling high-volume workloads, and delivering timely, accurate reports with a focus on process improvements.