Payroll & Benefits Operations Manager — Dayforce Expert (NYC)

Frazer Jones; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Frazer Jones is partnering with a well-established, mission-driven organization in New York City to hire an experienced HR Operations & Payroll Manager. This hands-on role focuses on payroll (Dayforce) and ownership of benefits administration and HR operations.

The successful candidate will manage semi-monthly payroll for hourly and salaried staff, oversee benefits programs, onboarding/offboarding, and year-end processes, while maintaining confidential records and ensuring compliance.

Qualifications

• 5+ years of progressive experience across payroll, benefits, and HR operations.
• 3+ years of Dayforce payroll experience strongly required, including processing payroll for both hourly and salaried populations.
• 3+ years of benefits administration experience, including open enrollment, carrier billing, reconciliation, and funding.
• Strong Excel skills and general proficiency with workplace productivity tools.
• Experience in a mission-driven or similarly people-focused environment is advantageous.
• Bachelor’s degree and/or HR/payroll certification preferred.
• Spanish language skills are a plus.
• Strong communication skills with the ability to handle sensitive and confidential employee information.

Responsibilities

• Own and process semi-monthly payroll for hourly and salaried employees.
• Manage regular and off-cycle pay, deductions, adjustments, and changes.
• Coordinate time and attendance inputs and ensure approvals before payroll release.
• Maintain and troubleshoot Dayforce timekeeping and payroll processes.
• Respond to employee payroll questions and maintain confidential records.
• Identify recurring payroll issues and recommend improvements to systems and processes.
• Manage day-to-day benefits administration across health, retirement, disability, and workers' compensation.
• Support annual open enrollment and communications.
• Coordinate onboarding and offboarding, HRIS setup, and I-9 processes.
• Coordinate performance review cycles and year-end reporting.
• Maintain accurate HR, payroll, and benefits records.

Skills

Payroll

Benefits

HR operations

Dayforce

Excel

Communication

Spanish

Education

Bachelor's degree

HR/payroll certification

Tools

Dayforce

Job description

Frazer Jones is partnering with a well-established, mission-driven organization in New York City to hire an experienced HR Operations & Payroll Manager. This hands-on role focuses on payroll (Dayforce) and ownership of benefits administration and HR operations.

The successful candidate will manage semi-monthly payroll for hourly and salaried staff, oversee benefits programs, onboarding/offboarding, and year-end processes, while maintaining confidential records and ensuring compliance.