Payroll and Workforce Analyst

Dunkin'; Austin (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Medical, Dental, Vision Insurance

Paid Time Off

Growth opportunities

Job summary

Everyday Coffee Company in Austin, TX is seeking a detail-oriented Payroll & Workforce Analyst to support high-volume multi-state payroll and workforce planning.

This role partners with Operations, HR and Finance to ensure accurate, on-time pay, scheduling compliance, HRIS data integrity and labor optimization across jurisdictions. The ideal candidate thrives in deadline-driven environments, has strong Excel skills, and is committed to improving payroll processes and controls.

Qualifications

• 2–4 years of payroll experience in a multi-state environment.
• Strong knowledge of wage & hour laws across states.
• Experience with major payroll systems (ADP-WFN, UKG, Ceridian, Paylocity).

Responsibilities

• Process weekly payrolls for hourly and salaried employees across states.
• Investigate payroll discrepancies and timekeeping issues.
• Conduct schedule audits prior to posting and payroll processing.
• Maintain HRIS records and ensure compliance with payroll laws.
• Analyze data to identify staffing, scheduling, and compliance trends.
• Support audits and ensure payroll controls and risk mitigation.

Skills

Payroll processing

Data analysis

Multi-state payroll

Excel skills

Scheduling compliance

Labor analytics

Cross-functional teamwork

Attention to detail

Tools

ADP-WFN

UKG

Ceridian

Paylocity

Job description

Position Title: Payroll & Workforce AnalystReports To: People Experience LeadLocation: Austin, TX (In Person or Hybrid)Job Type: Full-TimeOverviewEveryday Coffee Company is a rapidly scaling Dunkin’ franchise partner with a large, hourly-driven, multi-state workforce. As we open hundreds of new locations annually, accurate and compliant payroll execution is mission critical.We are seeking a detail-oriented Payroll & Workforce Analyst to support high-volume payroll operations across multiple states. The Analyst plays a critical role in ensuring team members are paid accurately and on time while supporting workforce planning, scheduling compliance, HRIS data integrity, and labor optimization initiatives. While partnering closely with Operations, HR, and Finance.The ideal candidate is highly organized, thrives in deadline-driven environments, and is passionate about payroll and scheduling accuracy and compliance.Why This Role Matters· Team members are paid accurately and on time· Scheduling integrity and Wage & hour compliance across jurisdictions· A positive employee payroll experienceKey Responsibilities:Payroll Administration· Process weekly payrolls for hourly and salaried employees, including off-cycle payrolls and corrections· Manage multi-state U.S. payroll, ensuring proper taxation and compliance across jurisdictions· Investigate and resolve payroll discrepancies, timekeeping issues, missing punches, and pay-related inquiries.· Conduct schedule audits prior to posting and payroll processing to identify labor allocation or, scheduling concerns, payroll risks, and workforce planning opportunities.· Process garnishments, tax levies, and benefit deductionsHRIS & Workforce Systems & Compliance· Maintain accurate employee payroll records and ensure compliance with federal, state, and local payroll laws· Perform both leading and lagging analysis and research of discrepancies· Maintain and oversee compliance with new hire onboarding, I-9’s, and WOTC compliance supporting Human Resource initiatives· Validate payroll inputs including employee status changes and organizational structure changes, hours, earnings, deductions, and adjustments· Audit payroll data for accuracy and completeness; Support internal and external payroll audits· Maintain and execute payroll controls, including validation checks and audit procedures, to ensure accuracy, compliance, and risk mitigation across payroll processes· Monitor compliance related to wage and hour practices, tip credit requirements, predictive scheduling laws, reporting pay requirements, spread-of-hours regulations, and state-specific payroll requirements as applicable.· Support payroll automation and process improvements and assist with system testing during upgrades and expansionsWorkforce Analytics· Perform both leading and lagging indicator analysis to identify payroll, staffing, scheduling, and compliance trends.· Review schedules prior to posting and provide recommendations regarding staffing levels, labor deployment, compliance risks, and payroll impact.· Monitor labor cost, overtime utilization, missed meal and break compliance, schedule adherence, turnover trends, and payroll exception patterns.Other duties as assignedQualifications Required:· 2–4 years of payroll experience in a multi-state environment· Strong multi-state knowledge of wage & hour laws and payroll best practices· Experience with payroll systems (ADP-WFN (required), UKG, Ceridian, Paylocity, etc.)· Strong understanding of workforce planning, labor analytics, scheduling compliance, and operational labor management.· Ability to translate large datasets into actionable operational recommendations.· High attention to detail and accuracy· Strong Excel and reporting skills; comfortable working with large data setsPreferred· Experience supporting high-volume hourly payroll environments· QSR, retail, or hospitality payroll experience· Payroll certification (FPC or CPP)· Experience with Crunchtime, Harri, scheduling, workforce management, or labor planning and optimization systems preferred· HRIS or timekeeping system integration experienceKey Competencies· Exceptional accuracy and follow-through· Strong analytical skills· Ability to manage tight deadlines· Discretion with confidential data· Process improvement mindset· Strong cross-functional communicationBenefits· Competitive salary based on experience· Bonus eligibility (if applicable)· 401(k)· Medical, Dental, Vision Insurance· Paid Time Off· Growth and leadership development opportunities· Opportunity to build foundational systems in a high-impact, high-growth company