Payroll Activation & Onboarding Specialist

JPMorgan Chase; Tempe (AZ); Sur place; USD 52 000 - 72 000; Plein temps

Résumé du poste

JPMorgan Chase in Tempe, AZ is seeking a Payroll Onboarding Specialist to guide clients through onboarding, activation, and ongoing servicing via phone and digital channels. You will track progress, provide product guidance, and partner with internal teams to deliver a smooth implementation experience.

Strong communication, organization, and attention to detail are essential as you document activity, follow procedures, and escalate issues to ensure a positive client experience across the payroll

Qualifications

• 1 year of experience in payroll support or related business area.
• Basic knowledge of payroll processes or financial products/services.
• Strong written and verbal communication with clear explanations.

Responsabilités

• Support payroll onboarding, activation, and servicing via phone and digital channels.
• Guide clients through setup steps, timelines, and requirements for enrollment.
• Respond to inquiries, research routine issues, and connect clients with resources.

Connaissances

Payroll support

Client service

Banking knowledge

Verbal communication

Written communication

Multitasking

Description du poste

JPMorgan Chase in Tempe, AZ is seeking a Payroll Onboarding Specialist to guide clients through onboarding, activation, and ongoing servicing via phone and digital channels. You will track progress, provide product guidance, and partner with internal teams to deliver a smooth implementation experience.

Strong communication, organization, and attention to detail are essential as you document activity, follow procedures, and escalate issues to ensure a positive client experience across the payroll