Payments Platform Product Lead (Zero-to-One)

JPMorganChase; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase in New York seeks a hands-on product leader to shape reusable, resilient payments platform services powering customer journeys. You will partner with product, tech, design, and analytics to drive zero-to-one initiatives and own the lifecycle from discovery to production support.

You will translate outcomes into clear requirements, KPIs, and user stories, influence platform design with engineering, and lead a high-performing team to deliver scalable, observable, and compliant

Qualifications

• 7+ years in product management or payments-focused roles.
• Strong product mindset with customer-first thinking and measurable outcomes.
• High technical fluency in APIs, service-based architectures, and Agile lifecycle.

Responsibilities

• Define and deliver customer journeys and platform strategies with cross-functional teams.
• Own product lifecycle from discovery to launch, adoption, and production support.
• Translate needs into clear requirements, KPIs, and user stories.
• Influence technical design with engineering for scalable, resilient solutions.
• Manage roadmap sequencing, prioritization, and agile execution.
• Establish production ownership including monitoring and incident response.

Job description

JPMorgan Chase in New York seeks a hands-on product leader to shape reusable, resilient payments platform services powering customer journeys. You will partner with product, tech, design, and analytics to drive zero-to-one initiatives and own the lifecycle from discovery to production support.

You will translate outcomes into clear requirements, KPIs, and user stories, influence platform design with engineering, and lead a high-performing team to deliver scalable, observable, and compliant