Payments Platform Product Leader - Executive Director

Testing Site - JPMC; New York (NY); On-site; USD 200,000 - 260,000; Full time

Job summary

JPMorgan Chase is seeking an Executive Director of Product within the Card and Connected Commerce organization to shape the next generation of payment platforms and seamless customer experiences for Chase digital payments and commerce.

You will define the vision, hire and lead a team of product managers, and partner across Technology, Design, and Analytics to drive end-to-end product development in a highly matrixed environment.

Qualifications

• 10+ years of experience in financial services and product management.
• Experience in online payments and partner management.
• Experience driving change within large, matrixed organizations and managing stakeholders across functions.
• Passion for understanding customer needs and building scalable platforms.

Responsibilities

• Define the vision and strategy for the product line.
• Conceptualize and create platforms and products from 0-1, including build and scale.
• Hire and lead a team of product managers; foster motivation and collaboration.
• Manage executive stakeholder relationships and communicate updates on strategy, progress and performance.
• Partner with Technology, Design, and Analytics to lead product development.
• Define features and write clear requirements for engineering.
• Monitor progress, scope improvements, and remediation plans when needed.
• Manage product backlog, production support, and prioritization.
• Plan quarterly and yearly roadmaps with cross-domain stakeholders.
• Collaborate with Risk, Controls, Legal, and Compliance to ensure strong risk management.

Skills

Product leadership

Stakeholder management

APIs

Agile methodologies

Strategic thinking

Communication

Risk & controls

Financial services experience

Team building

Education

Bachelor's or Master's in CS/Engineering/Business or related field

Job description

JPMorgan Chase is seeking an Executive Director of Product within the Card and Connected Commerce organization to shape the next generation of payment platforms and seamless customer experiences for Chase digital payments and commerce.

You will define the vision, hire and lead a team of product managers, and partner across Technology, Design, and Analytics to drive end-to-end product development in a highly matrixed environment.