VP, Payments Platform — Build Scalable, Reusable Services

JPMorgan Chase

New York (NY)

On-site

USD 180,000 - 240,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

JPMorgan Chase's Payments team seeks a Vice President, Product Manager to lead cross-functional delivery of reusable platform services, shaping requirements, shipping on time, and operating resilient production systems. You will partner with product, engineering, design, analytics and risk to drive zero-to-one initiatives, define metrics, and ensure scalable platforms across journeys and partners.

Applicants must have 7+ years in product management in financial services, strong API/architecture

Qualifications

7 years of experience in product management, payments, financial services, or related technology-led roles.
Demonstrated ability to deliver complex products in large, matrixed organizations with multiple stakeholders and dependencies.
Strong product mindset with customer-first thinking, crisp problem definition, principled prioritization, and measurable outcomes.
High technical fluency, including APIs, service-based architectures, integration patterns, and end-to-end product development lifecycle using Agile methodologies.
Proven execution rigor with attention to detail, self-organization, and comfort operating in ambiguity with minimal oversight.
Strong operational and risk orientation with understanding of running reliable services and controls in production.
Outstanding written and verbal communication skills for executive audiences.
Bachelor's degree in a relevant field, or equivalent practical experience

Responsibilities

Partner with product, technology, design, and analytics teams to define and deliver customer journeys and platform strategies, including zero-to-one initiatives.
Own the product lifecycle from discovery through launch, stabilization, adoption, and ongoing improvement in production.
Translate customer, business, and platform outcomes into clear requirements, KPIs, and success metrics implemented as user stories and workflows.
Shape and challenge requirements by asking the right questions, aligning stakeholders, and ensuring scalable, reusable solutions.
Collaborate with engineering to influence technical design, validate readiness, and ensure functional, resiliency, performance, observability, and control expectations.
Own roadmap sequencing, prioritization, trade-offs, dependencies, and agile execution to deliver measurable outcomes.
Establish strong production ownership, including monitoring, incident response, defect prioritization, root-cause remediation, and operational excellence improvements.
Drive platform adoption and partner enablement by simplifying integration, onboarding, and downstream processes.
Ensure a strong risk and controls environment by partnering with risk, controls, legal, compliance, and governance teams.
Lead and raise the bar for a small, high-performing product team centered on accountability and outcomes