Payments Platform VP - Global Product Strategy & Growth

Testing Site - JPMC; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan is seeking a Product Manager for the Merchant Services Platform to drive end-to-end product life cycle, from discovery to launch, delivering customer-centered payments solutions at scale.

You will lead cross-functional teams, shape the product roadmap, and ensure alignment with card networks and regulatory requirements while prioritizing scalable architectures for global processing.

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Identify roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues.
• Partner with teams to manage resourcing, controls, readiness, and go-to-market plans.
• Graduate degree or equivalent practical experience.
• Critical thinking and analytics skills.
• Experience with card networks, payment brand rules, and tokenization/3DS.
• Merchant acquiring experience, international exposure.
• Payments product development or platform transformation experience.
• Experience with modern tech stacks: cloud, big data, microservices, APIs.

Responsibilities

• Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns.
• Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
• Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing.
• Collaborate with data modelers to create clear specifications for use by clients and delivery teams.
• Lead testing of interface designs to ensure objectives are met; coordinate with delivery teams for correct implementation; establish metrics to evaluate effectiveness.
• Monitor product performance through reports, dashboards, and stakeholder reviews.
• Design product platforms with APIs, services, and data-driven insights for global payments processing, focusing on funding.
• Collaborate with internal partners to maintain leadership in JPMorgan payment services for merchant processing funding.
• Provide a clear vision and scope via use cases, product requirements, epics, and stories to support agile teams.
• Manage the product roadmap with stakeholder input and release planning.
• Design product architecture to reduce time-to-market and scale globally.

Skills

Product management

Lifecycle management

Analytics

Problem-solving

Cross-functional leadership

Strategic thinking

Communication

Payment networks

Merchant acquiring

Cloud/microservices/APIs

Tokenization/3DS

Education

Graduate degree or equivalent practical experience

Tools

Cloud technologies

Big data

Microservices

APIs

Job description

JPMorgan is seeking a Product Manager for the Merchant Services Platform to drive end-to-end product life cycle, from discovery to launch, delivering customer-centered payments solutions at scale.

You will lead cross-functional teams, shape the product roadmap, and ensure alignment with card networks and regulatory requirements while prioritizing scalable architectures for global processing.