Payments Operations & Automation Specialist

S+H Search; Richardson (TX); Hybrid; USD 55,000 - 85,000; Full time

Job summary

S+H Search seeks a detail-oriented Payment Processing Specialist to support enterprise-wide payment operations, including ACH transactions, check disbursements, reconciliation, and exception resolution. You will ensure payments are processed accurately, securely, and in compliance with procedures and NACHA rules.

The role emphasizes improving processes, automation initiatives, reporting, and operational efficiency, working with Finance, Treasury, IT, and other teams to resolve issues and meet

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of experience in payment processing or a related financial operations environment.
• Hands-on experience with ACH processing systems and a strong understanding of NACHA operating rules and the ACH network.
• Experience with check disbursements, payment reconciliation, stop payments, voids, and payment exception resolution.
• Strong analytical, investigative, and problem-solving skills with exceptional attention to detail.
• Proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, formulas, and data analysis.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work independently, exercise sound judgment, and adapt to changing business needs.

Responsibilities

• Execute end-to-end payment processing for domestic and international transactions, ensuring accuracy, compliance, and timely settlement.
• Balance, validate, prepare, print, and distribute general disbursements in accordance with established approval controls.
• Process check stop-payment and void requests, coordinating with operating units and banking institutions.
• Investigate and resolve payment exceptions, rejected transactions, returns, stale checks, and potentially altered checks.
• Monitor payment activity for potential fraud and elevate suspicious transactions as appropriate.
• Serve as a primary point of contact for internal and external payment inquiries, including check status and check copy requests.
• Partner with IT to troubleshoot failed transactions and resolve issues related to financial systems.
• Test check-printing software following system updates, enhancements, or configuration changes.
• Ensure compliance with NACHA operating rules and established payment processing procedures.
• Support unclaimed property requirements, including outstanding check research, payee correspondence, reporting, and annual filings.
• Assist with annual 1099 preparation and related reporting activities.
• Collaborate with Finance, Treasury, IT, and other internal teams to resolve issues and improve payment operations.
• Monitor deadlines, KPIs, and SLAs to ensure timely completion of responsibilities.
• Identify opportunities to improve workflows, support automation initiatives, and enhance payment processing efficiency.
• Maintain accurate SOPs, process documentation, and internal controls.
• Prepare routine and ad hoc reports for leadership, communicate potential delays or operational concerns, and provide updates on performance metrics.
• Perform additional duties as assigned.

Skills

Analytical skills

Investigative skills

Problem-solving

Written and verbal communication

Education

High school diploma or equivalent

Tools

Excel (VLOOKUP, XLOOKUP, pivot tables)

AvidXchange

Microsoft Dynamics 365 (D365)

Job description

S+H Search seeks a detail-oriented Payment Processing Specialist to support enterprise-wide payment operations, including ACH transactions, check disbursements, reconciliation, and exception resolution. You will ensure payments are processed accurately, securely, and in compliance with procedures and NACHA rules.

The role emphasizes improving processes, automation initiatives, reporting, and operational efficiency, working with Finance, Treasury, IT, and other teams to resolve issues and meet