Payments & Wire/ACH Operations Specialist

Smbonline; Carthage (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

The bank seeks a specialist to oversee daily wire, EFT, and ACH operations, ensuring adherence to policy and regulations. You will analyze and reconcile external accounts to optimize liquidity and earnings, and maintain confidential reports.

Responsibilities include training staff, processing wires, applying NACHA rules, handling ACH disputes, monitoring credits, ensuring policy compliance, cross-training, and assisting with cross-selling bank products.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 3 years banking experience.
• Strong customer service and communication skills.

Responsibilities

• Oversees daily wire, EFT, and ACH operations per policy and regulations.
• Provide account analysis and reconcile external accounts for liquidity.
• Prepare, maintain, and process confidential records and reports.
• Train employees in wire functions and meet deadlines.
• Process outgoing and incoming wires; apply NACHA rules to ACH.
• Handle ACH disputes, returns, prenotes, and OFAC checks.
• Monitor ACH credits and ensure compliance with policies.
• Cross train to support other bank functions as needed.
• Identify cross-selling opportunities and support customer needs.

Skills

Excellent Customer Service

Professional Communication

Multi-task / Detail Oriented

Wire Transfers Knowledge

Microsoft Office & Jack Henry

Education

High school diploma or equivalent

Tools

Jack Henry software

Microsoft Office

Job description

The bank seeks a specialist to oversee daily wire, EFT, and ACH operations, ensuring adherence to policy and regulations. You will analyze and reconcile external accounts to optimize liquidity and earnings, and maintain confidential reports.

Responsibilities include training staff, processing wires, applying NACHA rules, handling ACH disputes, monitoring credits, ensuring policy compliance, cross-training, and assisting with cross-selling bank products.