Risk and Payments Analyst

Rush Street Interactive; Collingswood (NJ); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental & Vision

Paid time off

Employee assistance

Job summary

Rush Street Interactive is seeking a Risk & Payments Analyst to protect our operations while ensuring a seamless customer experience. This hybrid role based in Collingswood, NJ involves working across payments, fraud prevention, and KYC processes to identify risks and improve efficiency.

You’ll review withdrawals, perform KYC, monitor activity for fraud, and support teams with payment-related inquiries. The ideal candidate has fintech/iGaming experience, strong analytical skills, and proficiency

Qualifications

• Experience in payments, fraud, risk, compliance, or operations (iGaming or fintech preferred).
• Strong understanding of payment methods, chargebacks, and fraud detection.
• Familiarity with KYC/AML processes and regulatory environments is a plus.
• Analytical mindset with the ability to identify patterns and assess risk.
• Excellent written and verbal communication skills.
• Highly detail-oriented with strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency in Excel and reporting platforms (e.g., Looker or similar).
• Comfortable working both independently and collaboratively within a team.

Responsibilities

• Review and process withdrawals and customer documentation in a timely and accurate manner.
• Conduct KYC verification, including review, approval, or rejection of customer-submitted documents.
• Monitor player activity to identify, investigate, and elevate potential fraud or suspicious behavior.
• Respond to escalated customer inquiries related to payments, fraud, and account activity.
• Support Customer Support and other teams with payment-related questions and issue resolution.
• Maintain accurate records and logs in accordance with jurisdictional and regulatory requirements.
• Ensure compliance with internal policies, SOPs, and all applicable regulatory standards.
• Identify trends, risks, and process gaps, and provide feedback to leadership and product teams.
• Collaborate with team members to support quality assurance and continuous improvement initiatives.
• Escalate complex or high-risk issues to management in a timely manner.

Skills

Payments & Fraud

Risk Management

KYC/AML

Communication

Time Management

Tools

Excel

Looker

Job description

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

As a fast-growing company in a highly regulated and evolving industry, we are expanding our Risk & Payments team and looking for a driven, analytical Risk & Payments Analyst to help scale our operations.

In this role, you will play a critical part in protecting the business while ensuring a seamless customer experience. You’ll work across payments, fraud prevention, and KYC processes, partnering closely with internal teams to identify risks, execute payment workflows, and enhance operational efficiency. This is an opportunity for someone who thinks critically, takes ownership and is eager to make a measurable impact. This is a hybrid role based in Collingswood, NJ.

What You’ll Do:

• Review and process withdrawals and customer documentation in a timely and accurate manner.
• Conduct KYC verification, including review, approval, or rejection of customer‑submitted documents.
• Monitor player activity to identify, investigate, and elevate potential fraud or suspicious behavior.
• Respond to escalated customer inquiries related to payments, fraud, and account activity.
• Support Customer Support and other teams with payment‑related questions and issue resolution.
• Maintain accurate records and logs in accordance with jurisdictional and regulatory requirements.
• Ensure compliance with internal policies, SOPs, and all applicable regulatory standards.
• Identify trends, risks, and process gaps, and provide feedback to leadership and product teams.
• Collaborate with team members to support quality assurance and continuous improvement initiatives.
• Escalate complex or high‑risk issues to management in a timely manner.

What You’ll Bring:

• Experience in payments, fraud, risk, compliance, or operations (iGaming or fintech preferred).
• Strong understanding of payment methods, chargebacks, and fraud detection principles.
• Familiarity with KYC/AML processes and regulatory environments is a plus.
• Analytical mindset with the ability to identify patterns and assess risk.
• Excellent written and verbal communication skills.
• Highly detail‑oriented with strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks in a fast‑paced environment.
• Proficiency in tools such as Excel and reporting platforms (e.g., Looker or similar).
• Comfortable working both independently and collaboratively within a team. #LI-HYBRID #LI-PROMOTE

Location Eligibility (for nationwide roles): Open to candidates in eligible locations in the Continental US or Canada.

Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.

• Discretionary annual company bonus (Eligibility Varies by Role)
• 401(k) plan with 100% company match on the first 4%
• Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
• Paid Time Off (Eligibility Varies by Role)
• Employee Assistance Program (EAP)

Pay Range

$50,000 - $55,000 USD

What Makes Us Great:

• Work‑life balance initiatives
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top‑notch professionals who are passionate about what they do
• People‑oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self‑disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Rush Street Interactive uses AI‑assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Rush Street Interactive’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.