Payments Client Strategy VP — Global Growth & Advisory

JPMorgan Chase & Co.; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in San Francisco seeks a Payments Client Manager to oversee a portfolio of complex client relationships, acting as trusted advisor to treasury and finance stakeholders.

You will coordinate with cross-functional partners across Global Corporate Bank to align resources, review client health, drive revenue, and deliver measurable outcomes through strong relationship management and payments domain expertise.

Qualifications

• 5+ years of experience in client management, sales, or a related role.
• Strong understanding of payments products and payments industry dynamics.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong client relationships.
• Analytical mindset with the ability to identify growth opportunities and optimize processes.
• Proficiency in CRM software and Microsoft Office Suite.

Responsibilities

• Serve as a trusted advisor to clients by understanding and strengthening the client operating model and objectives with the bank.
• Collaborate across the Global Corporate Bank to manage client needs alongside sales, product, service, onboarding, credit, and corporate bankers.
• Manage regular business reviews; review and maintain client health indicators to proactively elevate the relationship.
• Oversee deal realization, ensure functional alignment, and secure necessary resources to accelerate revenue of mandated business.
• Monitor credit usage, through regular maintenance and sizing of facilities while you ensure appropriate controls, compliance, and risk factors.
• Develop and maintain account plans that define the client strategy, priorities, stakeholders, engagement, and next-best actions.
• Drive disciplined relationship management using pipeline and call reports to track engagement, opportunities, and financial performance.

Skills

Relationship management

Payments knowledge

Sales

Communication skills

CRM software

Analytical mindset

Tools

Microsoft Office

Job description

JPMorgan Chase & Co. in San Francisco seeks a Payments Client Manager to oversee a portfolio of complex client relationships, acting as trusted advisor to treasury and finance stakeholders.

You will coordinate with cross-functional partners across Global Corporate Bank to align resources, review client health, drive revenue, and deliver measurable outcomes through strong relationship management and payments domain expertise.