Global Payments Client Manager — VP, Strategic Partnerships

JPMorganChase; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorganChase in San Francisco seeks a Payments Client Manager to oversee a portfolio of complex client relationships, partnering with treasury and finance stakeholders to deliver measurable outcomes and a world-class client experience.

You will collaborate across the Global Corporate Bank with sales, product, service, onboarding, credit, and bankers to align resources, manage reviews, and drive revenue while maintaining risk controls. Strong communication and analytical skills are essential.

Qualifications

• 5+ years of experience in client management, sales, or a related role.
• Strong understanding of payments products and payments industry dynamics.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong client relationships.
• Analytical mindset with the ability to identify growth opportunities and optimize processes.
• Proficiency in CRM software and Microsoft Office Suite

Responsibilities

• Serve as a trusted advisor to clients by understanding and strengthening the client operating model and objectives with the bank.
• Collaborate across the Global Corporate Bank to manage client needs alongside sales, product, service, onboarding, credit, and corporate bankers.
• Manage regular business reviews; review and maintain client health indicators to proactively elevate the relationship.
• Oversee deal realization, ensure functional alignment, and secure necessary resources to accelerate revenue of mandated business.
• Monitor credit usage, through regular maintenance and sizing of facilities while you ensure appropriate controls, compliance, and risk factors.
• Develop and maintain account plans that define the client strategy, priorities, stakeholders, engagement, and next-best actions.

Skills

Client management

Payments knowledge

CRM software

Communication skills

Analytical mindset

Tools

Microsoft Office Suite

CRM software

Job description

JPMorganChase in San Francisco seeks a Payments Client Manager to oversee a portfolio of complex client relationships, partnering with treasury and finance stakeholders to deliver measurable outcomes and a world-class client experience.

You will collaborate across the Global Corporate Bank with sales, product, service, onboarding, credit, and bankers to align resources, manage reviews, and drive revenue while maintaining risk controls. Strong communication and analytical skills are essential.