Payment Account Supervisor

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 88,166,000 - 99,187,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center in Buffalo, NY, is seeking a Payment Account Supervisor to lead and support a team of billing clerks, oversee billing and account follow-up activities, and monitor productivity and performance metrics.

You will identify and address billing issues, promote operational efficiency, and help maintain compliance with organizational standards, ensuring the accuracy and integrity of patient account information.

Qualifications

• Associate’s degree and the equivalent of one (1) year of full-time experience in medical billing and follow-up procedures or a related field.
• High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in medical billing and follow-up procedures or related field.

Responsibilities

• Lead and supervise a team of billing clerks.
• Oversee billing and account follow-up activities.
• Monitor productivity and performance metrics.

Skills

Billing

Team leadership

Performance tracking

Education

Associate's degree

High School diploma or GED

Job description

Title

Payment Account Supervisor

Job Type

Regular

Company

Roswell Park Comprehensive Cancer Center

Department

Patient Accounts

Time Type

Full time

Weekly Hours

37.5

Fte

0.9375

Shift

First Shift (United States of America)

Summary

What You’ll Do : In this role, you will lead and support a team of billing clerks, oversee billing and account follow-up activities, monitor productivity and performance metrics, and ensure the accuracy and integrity of patient account information. You will identify and address billing issues, promote operational efficiency, and help maintain compliance with organizational standards.

What Sets Us Apart

• Mission with meaning – Every role contributes to improving and saving lives.
• Innovation and discovery – Work alongside nationally recognized clinicians, researchers, and leaders advancing the future of cancer care.
• Collaborative culture – Join a team that values respect, inclusion, teamwork, and shared success.
• Leadership impact – Help guide strategic decisions that support transformational patient care, research, and education.
• Professional growth – Expand your influence and career while working in a nationally renowned organization recognized for excellence.
• Commitment to people – At Roswell Park, employees are heard, valued, respected, and empowered to make a difference every day.

Starting hourly rate is 32.64 with a comprehensive benefits package

Qualifications

Required Education and Experience

• Associate’s degree and the equivalent of one (1) year of full-time experience in medical billing and follow-up procedures or a related field; or
• High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in medical billing and follow-up procedures or related field.

Note

Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at [phone] or via email at [e-mail].