Clinical Center Associate

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 57,859,000 - 68,880,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center in Buffalo, NY seeks a Clinical Center Associate to provide clerical support in assigned inpatient or outpatient centers, answer routine inquiries, screen calls, assist visitors and patients, record and transcribe physician orders, maintain and coordinate clinic schedules, and participate in team activities. The role requires handling confidential information with discretion.

Starting hourly rate is $21.81.

Qualifications

• Clerical and administrative support in clinical settings.
• Ability to handle medical terminology and scheduling.
• Confidential handling of patient information and orders.

Responsibilities

• Records and transcribes physician orders.
• Maintains and coordinates clinic schedules.
• Screens calls and assists visitors and patients.
• Manages co-pay collection process.

Skills

Clerical skills

Phone screening

Patient interaction

Cash handling

Education

Medical Office Assistant certificate program

Associate’s degree

High School diploma or equivalent

Roswell Park traineeship completion

Job description

Title

Clinical Center Associate

Job Type

Regular

Company

Roswell Park Comprehensive Cancer Center

Department

Diagnostic Radiology

Time Type

Full time

Weekly Hours

37.5

Fte

0.9375

Shift

First Shift (United States of America)

Summary

Performs clerical support functions in an assigned inpatient or outpatient center(s) of the organization; answers routine inquiries; screens calls; assists visitors and patients; records and transcribes physician orders; maintains and coordinates clinic schedules; manages the co-pay collection process; participates in the team or group work activities in the center(s); performs the above duties and responsibilities in a confidential environment requiring direct supervision with limited latitude for utilizing judgment and initiative.

Starting hourly rate is $21.81.

Qualifications

Required Education and Experience

• Medical Office Assistant Associate’s degree; or
• Associate’s degree and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High School diploma or High School Equivalency Diploma and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High School diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).

Note

Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at [phone] or via email at [e-mail].