Payload Solutions Architect

Figma; United States; On-site; USD 152,800 - 296,000; Full time

Benefits offered by this job

Equity

Health, dental & vision

Retirement plan

Parental leave

Mental health benefits

Generous PTO

Learning stipend

Work from home stipend

Cell phone reimbursement

Sales incentive pay

Annual bonus

Job summary

Figma is seeking a results‑oriented Sales Engineer to join our team of builders. You will lead pre‑sales engagements, demos, and assessments that translate customer needs into measurable outcomes on the Figma platform.

In this role you’ll collaborate with product, support, and sales to address security, scale deployments, and drive enterprise adoption. Excellent communication and deep SaaS expertise are essential to succeed.

Qualifications

• 4+ years in Sales Engineering or Solutions Consulting within a SaaS environment.
• Ability to position technology in a pre‑sales capacity by defining success criteria and guiding customers through evaluations.
• Excellent communication and presentation skills for technical and business audiences.
• Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows.
• Proven ability to quickly learn new technologies while balancing competing priorities.

Responsibilities

• Paint the vision of Payload within the Figma Platform and guide customers in realizing value through product demonstrations and presentations
• Support the Sales team by answering Payload and Figma platform questions and showing how Payload accelerates digital product development
• Own the customer IT and Security relationship during the deal cycle, addressing security questionnaires and enterprise requirements
• Collaborate with Product and Support to identify opportunities for enhancing account security through new features and inform the product roadmap
• Design and scale technical sales efforts, facilitating conversations between customers, sales and product teams
• Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution
• Collaborate with Figmates to hone your craft and operate with autonomy

Skills

Sales engineering

Pre-sales demonstrations

Effective communication

Enterprise SaaS knowledge

Technical collaboration

Frontend concepts

Job description

Figma is seeking a results‑oriented Sales Engineer to join our team of builders. You will lead pre‑sales engagements, demos, and assessments that translate customer needs into measurable outcomes on the Figma platform.

In this role you’ll collaborate with product, support, and sales to address security, scale deployments, and drive enterprise adoption. Excellent communication and deep SaaS expertise are essential to succeed.