Solutions Consultant, SaaS & Enterprise Demos

PreSales Collective; San Francisco (CA); Remote; USD 153,000 - 296,000; Full time

Benefits offered by this job

Equity

Health benefits

Retirement plan

Paid time off

Job summary

Figma is seeking a Solutions Consultant to join our Payload-focused team. You will partner with Sales and cross‑functional teams to craft consultative strategies that showcase Payload’s value within Figma.

You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and drive revenue growth. You will support security questionnaires, collaborate on roadmap opportunities, and help customers adopt the platform securely at scale, while working remotely within

Qualifications

• 4+ years in Sales Engineering or Solutions Consulting within a SaaS environment.
• Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making.
• Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences.
• Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles.
• Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives.
• Experience using Payload, or other CMS/DXP experience is a plus.

Responsibilities

• Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
• Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers.
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale.
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
• Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution.
• Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life‑long learners who can operate with autonomy.

Skills

Sales Engineering

Solutions Consulting

SaaS

Pre-sales

Communication

Payload

Tools

Payload

Job description

Figma is seeking a Solutions Consultant to join our Payload-focused team. You will partner with Sales and cross‑functional teams to craft consultative strategies that showcase Payload’s value within Figma.

You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and drive revenue growth. You will support security questionnaires, collaborate on roadmap opportunities, and help customers adopt the platform securely at scale, while working remotely within