Solutions Consultant

Figma; San Francisco (CA); Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Health, dental & vision benefits

Retirement with company contribution

Generous PTO

Learning & development stipend

Work from home stipend

Job summary

A leading design collaboration platform is seeking a Solutions Consultant to enhance technical sales strategies and support enterprise accounts. This role involves guiding customers through the Figma platform, addressing security inquiries, and collaborating with sales and product teams. Ideal candidates should have over 8 years of experience, strong communication skills, and a background in sales engineering or solution consulting within a SaaS environment. Join the team to shape the future of design and collaboration.

Qualifications

• 8+ years professional experience.
• 4+ years of sales engineering or solution consulting experience in a SaaS organization.
• Demonstrated ability to adapt to new technologies and learn quickly.
• Familiarity with the enterprise SaaS ecosystem.
• Ability to balance customer needs with business priorities.

Responsibilities

• Guide customers in realizing the value through product demonstrations.
• Support the Sales team by addressing product questions.
• Own customer IT and Security relationship during the deal cycle.
• Design and scale technical sales efforts.
• Design and scale technical sales efforts, facilitating conversations between customers, sales, and product teams.
• Create thoughtful content to educate and delight customers and internal partners about the platform.
• Collaborate with teammates to continuously grow skills and operate with autonomy.
• Position technology presales effectively and lead evaluations with success criteria.

Skills

Excellent communication skills

Presentation skills

Sales engineering experience

Experience with enterprise SaaS

Job description

Overview

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting enterprise accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform
• Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy
• Responsible for positioning technology presales, successfully establishing success criteria and leading evaluations

We\'d love to hear from you if you have

• 8+ years professional experience
• 4+ years of sales engineering or solution consulting experience in a SaaS organization
• Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
• Familiarity with the enterprise SaaS ecosystem
• Ability to prioritize competing demands from customers and balance their needs against those of the business

While not required, it\u2019s an added plus if you also have

• Experience using or working with Figma, or other UX/UI experience
• You embody our values and can thrive in a constantly evolving and growing environment
• Demonstrated ability to adapt to new technologies and learn quickly

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

Figma’s compensation and benefits are subject to change and may be modified in the future.

Equal Opportunity: Figma is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status or any other characteristic protected by law.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail].

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma\'s Candidate Privacy Notice.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you provide will be recorded and maintained in a confidential file.