Patron Services & Box Office Manager

theatreWashington; Frederick (MD); On-site; USD 50,000 - 75,000; Full time

Job summary

theatreWashington in Frederick, MD is seeking a House Manager responsible for ensuring smooth operations of Front of House processes and handling all Box Office communications. The position encompasses managing ticket sales, patron retention strategies, and group sales initiatives to foster long-term relationships with various clients.

Additionally, the House Manager will oversee ticket administration, direct volunteer training, and maintain the ticketing system. Interested candidates should apply by sending a resume and cover letter to the Managing Director, Melynda Burdette Wintrol.

Qualifications

• Experience in sales and customer service roles.
• Ability to manage Front of House operations effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee Front of House processes for smooth operations.
• Manage group sales cycle and patron retention.
• Handle Box Office operations and patron communication.

Skills

Sales skills

Customer service orientation

Event management

CRM management

Job description

theatreWashington in Frederick, MD is seeking a House Manager responsible for ensuring smooth operations of Front of House processes and handling all Box Office communications. The position encompasses managing ticket sales, patron retention strategies, and group sales initiatives to foster long-term relationships with various clients.

Additionally, the House Manager will oversee ticket administration, direct volunteer training, and maintain the ticketing system. Interested candidates should apply by sending a resume and cover letter to the Managing Director, Melynda Burdette Wintrol.