Patient & Visitor Experience Concierge

Prisma Health; Maryville (MO); On-site; USD 29,000 - 36,000; Full time

Job summary

Prisma Health in Maryville, MO is seeking a Visitor Services Assistant to greet, direct and assist patients, guests and team members. You will support patient visitation, facilitate check-in, and act as a liaison to ensure smooth communication throughout the facility.

Responsibilities include conducting screenings during periods of heightened health risk, maintaining a calm environment, handling clerical tasks, and coordinating with hospital departments to keep the lobby welcoming and efficient.

Qualifications

• Education - High School Diploma or equivalent
• Experience - One year of experience in a customer service position
• Knowledge of office equipment and data entry tasks

Responsibilities

• Greet, direct, and provide information to patients, guests and team members.
• Facilitate patient visitation and serve as a liaison between patients, families and staff.
• Perform screening procedures using infrared thermometers and scripted questions during health periods.
• Assist with patient check-in and tracking procedures.
• Support departmental clerical tasks and maintain a clean, quiet environment.
• Other duties as assigned by supervision.

Skills

Customer service

Data entry

Office equipment

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Prisma Health in Maryville, MO is seeking a Visitor Services Assistant to greet, direct and assist patients, guests and team members. You will support patient visitation, facilitate check-in, and act as a liaison to ensure smooth communication throughout the facility.

Responsibilities include conducting screenings during periods of heightened health risk, maintaining a calm environment, handling clerical tasks, and coordinating with hospital departments to keep the lobby welcoming and efficient.