Patient Transportation Operations Leader

UC Health (Cincinnati); United States; On-site; USD 55,000 - 85,000; Full time

Job summary

UC Health is seeking a Patient Transportation Manager to provide strong leadership for the Patient Transportation department. The role involves supervising supervisors, managing finances, ensuring client relations and patient satisfaction, and maintaining program quality standards.

You will develop and execute daily activities, schedule staff, coordinate trip assignments, and collaborate with other departments to meet service objectives.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 1-2 years of experience required; 3-5 years preferred.

Responsibilities

• Lead Patient Transportation services, including supervision, finances, client relations, and satisfaction.
• Schedule, coordinate, and manage daily staff work assignments to ensure efficient flow of trip assignments.
• Develop policies and procedures; coordinate with other departments; evaluate operations and adjust staff to increase productivity.
• Recruit, train, evaluate, and counsel staff; make recommendations for hiring/termination as needed.
• Manage IT systems and data analysis for decision support; compile productivity and statistics reports.
• Create and manage the budget, controlling expenditures for operating and administrative needs.
• Establish operating standards and quality improvements; develop policies to meet operational demands.

Education

High School Diploma or GED

Bachelor's Degree

Job description

UC Health is seeking a Patient Transportation Manager to provide strong leadership for the Patient Transportation department. The role involves supervising supervisors, managing finances, ensuring client relations and patient satisfaction, and maintaining program quality standards.

You will develop and execute daily activities, schedule staff, coordinate trip assignments, and collaborate with other departments to meet service objectives.