Manager - Patient Transportation

UC Health; Cincinnati (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

UC Health in Cincinnati, OH is seeking a Patient Transportation Manager to lead the department, oversee supervisors, manage budgets, and ensure high patient and client satisfaction through quality standards.

You will develop policies, coordinate with other departments, analyze data, and drive performance improvements while recruiting and developing staff to meet operational goals.

Qualifications

• High School Diploma or GED required; Bachelor's preferred.
• 1–2 years experience required; 3–5 years preferred.
• Experience leading patient transportation operations and budgeting.

Responsibilities

• Leads daily activities of the Patient Transportation Department.
• Schedules and manages staff assignments and workflow.
• Develops policies and procedures, coordinating with other departments.
• Manages information systems, data analysis, and budget to meet objectives.

Skills

Leadership

Budgeting

Data analysis

Operations management

Staff development

Policy development

Training

Scheduling

Customer service

Education

High School Diploma or GED

Bachelor's Degree

Tools

IT systems

Job description

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Patient Transportation Manager is responsible for the effective leadership of Patient Transportation services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance.

Location

United States

Qualifications

Minimum Required: High School Diploma or GED; Preferred: Bachelor's Degree. | Minimum Required: 1 - 2 Years equivalent experience; Preferred: 3 - 5 Years equivalent experience.

Responsibilities

Develops and executes the daily activities of the Patient Transportation Department in accordance with customer expectations, service requirements, and objectives. Schedule, coordinate, and manage daily work assignments of staff. Insure efficient flow of trip assignments. Develop policies and procedures and coordinate with other departments. Continually evaluate operations and make staff adjustments as needed to increase efficiency and productivity. Secures and develops supervisors and associates through training so they meet performance standards. Evaluates and counsels personnel on work performance. Makes recommendations for hiring and termination of associates. Manages information technology systems and data analysis for decision support. Compile statistical reports including productivity and analysis reports utilizing computer data base when possible. Creates and manages the budget by controlling expenditures to ensure accuracy of operating and administrative budget. Establishes operating standards and implements quality improvements. Develops policies and procedures to meet operational demands.