Patient Transport & Administrative Support Specialist

Henderson Hospital; Anchorage (AK); On-site; USD 25,000 - 36,000; Full time

Job summary

Henderson Hospital is seeking an Outpatient Driver/Administrative Assistant to provide safe, reliable transportation for patients in outpatient services and to support daily administrative operations of the department.

You will assist with patient scheduling, reception, medical records, care coordination, and general office tasks to promote efficient clinic operations and a positive patient experience, acting as a key liaison among patients, providers, and support teams.

Responsibilities

• Safely transports patients to and from outpatient appointments in accordance with facility policies.
• Greets patients and visitors, assists with check-in/check-out processes, and provides excellent customer service.
• Schedules patient appointments, coordinates transportation requests, and manages calendars as directed.
• Answers departmental phone calls, routes inquiries appropriately, and ensures timely follow-up.
• Assists with medical record management, scanning, filing, chart audits, and documentation compliance activities.
• Supports insurance authorization, referral tracking, and care coordination activities as assigned.
• Performs other duties as assigned.

Job description

Henderson Hospital is seeking an Outpatient Driver/Administrative Assistant to provide safe, reliable transportation for patients in outpatient services and to support daily administrative operations of the department.

You will assist with patient scheduling, reception, medical records, care coordination, and general office tasks to promote efficient clinic operations and a positive patient experience, acting as a key liaison among patients, providers, and support teams.