Outpatient Driver/Administrative Assistant

Universal Health Services; Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Universal Health Services is seeking an Outpatient Driver/Administrative Assistant in Anchorage to provide safe patient transportation and support daily clinic operations. You will handle scheduling, reception tasks, medical records, care coordination, and general administrative functions to promote efficient services and a positive patient experience within our outpatient programs.

Join a team dedicated to compliant, patient-centered care and seamless coordination with providers and support

Responsibilities

• Safely transports patients to/from outpatient appointments and approved locations.
• Performs vehicle inspections, logs transport activity, and reports maintenance needs.
• Greets patients/visitors, assists check-in/check-out, and delivers courteous service.
• Schedules appointments, coordinates transport requests, and manages calendars.
• Answers department phones, routes inquiries, and ensures timely follow-up.
• Assists with medical record management, scanning, filing, and audits.
• Supports insurance authorization, referral tracking, and care coordination; assists with supplies.
• Performs other duties as assigned.

Job description

Responsibilities

Position Summary: The Outpatient Driver/Administrative Assistant is responsible for providing safe and reliable transportation for patients participating in outpatient services while supporting the daily administrative operations of the department. This position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The Driver/Administrative Assistant serves as an important liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.

Qualifications

Essential Job Duties/Responsibilities

• 1 Safely transports patients to and from outpatient appointments, groups, and approved community locations in accordance with facility policies. 35%
• 2 Conducts vehicle inspections, maintains transportation logs, ensures vehicle cleanliness, and reports maintenance concerns promptly. 10%
• 3 Greets patients and visitors, assists with check-in/check-out processes, and provides excellent customer service. 10%
• 4 Schedules patient appointments, coordinates transportation requests, and manages calendars as directed. 10%
• 5 Answers departmental phone calls, routes inquiries appropriately, and ensures timely follow-up. 10%
• 6 Assists with medical record management, scanning, filing, chart audits, and documentation compliance activities. 10%
• 7 Supports insurance authorization, referral tracking, and care coordination activities as assigned. Assists with office supply management, data entry, and general administrative support functions. 10%
• 8 Performs other duties as assigned. 5%