Outpatient Driver/Administrative Assistant

Laurel Ridge Treatment Center; Anchorage (AK); On-site; USD 32,000 - 52,000; Full time

Job summary

Laurel Ridge Treatment Center in Alaska is seeking an Outpatient Driver/Administrative Assistant to transport patients safely for outpatient services and to support daily administrative operations. The role also involves scheduling, reception duties, medical records management, care coordination, and general office tasks to promote efficient clinic operations and a positive patient experience.

The position serves as a liaison between patients, providers, and support departments while ensuring

Qualifications

• Valid driver's license and clean driving record.
• Experience with medical records and scheduling preferred.
• Strong customer service and communication skills.
• Ability to manage calendar and transportation requests.

Responsibilities

• Safely transports patients to and from outpatient appointments, groups, and approved locations.
• Conducts vehicle inspections, maintains transportation logs, and reports maintenance concerns.
• Greets patients and visitors, assists with check-in/check-out, and provides excellent service.
• Schedules patient appointments, coordinates transportation requests, and manages calendars.
• Answers departmental calls, routes inquiries, and follows up timely.
• Assists with medical record management, scanning, filing, and documentation compliance.
• Supports insurance authorization, referrals, and care coordination activities; assists with office supplies and data entry.
• Performs other duties as assigned.

Skills

Safe driving

Customer service

Scheduling

Reception

Medical records

Care coordination

Office administration

Education

High school diploma or equivalent

Job description

Responsibilities

The Outpatient Driver/Administrative Assistant is responsible for providing safe and reliable transportation for patients participating in outpatient services while supporting the daily administrative operations of the department. This position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The Driver/Administrative Assistant serves as an important liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.

Position Summary:

The Outpatient Driver/Administrative Assistant is responsible for providing safe and reliable transportation for patients participating in outpatient services while supporting the daily administrative operations of the department. This position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The Driver/Administrative Assistant serves as an important liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.

Qualifications

Essential Job Duties/Responsibilities

% Of Time

1

Safely transports patients to and from outpatient appointments, groups, and approved community locations in accordance with facility policies.

35%

2

Conducts vehicle inspections, maintains transportation logs, ensures vehicle cleanliness, and reports maintenance concerns promptly.

10%

3

Greets patients and visitors, assists with check-in/check-out processes, and provides excellent customer service.

10%

4

Schedules patient appointments, coordinates transportation requests, and manages calendars as directed.

10%

5

Answers departmental phone calls, routes inquiries appropriately, and ensures timely follow-up.

10%

6

Assists with medical record management, scanning, filing, chart audits, and documentation compliance activities.

10%

7

Supports insurance authorization, referral tracking, and care coordination activities as assigned. Assists with office supply management, data entry, and general administrative support functions.

10%

8

Performs other duties as assigned.

5%

Essential Job Duties/Responsibilities

% Of Time

1

Safely transports patients to and from outpatient appointments, groups, and approved community locations in accordance with facility policies.

35%

2

Conducts vehicle inspections, maintains transportation logs, ensures vehicle cleanliness, and reports maintenance concerns promptly.

10%

3

Greets patients and visitors, assists with check-in/check-out processes, and provides excellent customer service.

10%

4

Schedules patient appointments, coordinates transportation requests, and manages calendars as directed.

10%

5

Answers departmental phone calls, routes inquiries appropriately, and ensures timely follow-up.

10%

6

Assists with medical record management, scanning, filing, chart audits, and documentation compliance activities.

10%

7

Supports insurance authorization, referral tracking, and care coordination activities as assigned. Assists with office supply management, data entry, and general administrative support functions.

10%

8

Performs other duties as assigned.

5%

Position Summary:

The Outpatient Driver/Administrative Assistant is responsible for providing safe and reliable transportation for patients participating in outpatient services while supporting the daily administrative operations of the department. This position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The Driver/Administrative Assistant serves as an important liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.