Patient Transport & Admin Assistant

North Star Behavioral Health, Ltd; Anchorage (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

North Star Behavioral Health, Ltd seeks an Outpatient Driver/Administrative Assistant to provide safe patient transport and support daily clinic operations, coordinating appointments and reception duties.

You will assist with medical records, care coordination, insurance paperwork, data entry, and general administration, while ensuring a positive patient experience and adherence to policies.

Responsibilities

• Safely transports patients to and from outpatient appointments, groups, and approved community locations in accordance with facility policies.
• Conducts vehicle inspections, maintains transportation logs, ensures vehicle cleanliness, and reports maintenance concerns promptly.
• Greets patients and visitors, assists with check-in/check-out processes, and provides excellent customer service.
• Schedules patient appointments, coordinates transportation requests, and manages calendars as directed.
• Answers departmental phone calls, routes inquiries appropriately, and ensures timely follow-up.
• Assists with medical record management, scanning, filing, chart audits, and documentation compliance activities.
• Supports insurance authorization, referral tracking, and care coordination activities as assigned. Assists with office supply management, data entry, and general administrative support functions.
• Performs other duties as assigned.

Job description

North Star Behavioral Health, Ltd seeks an Outpatient Driver/Administrative Assistant to provide safe patient transport and support daily clinic operations, coordinating appointments and reception duties.

You will assist with medical records, care coordination, insurance paperwork, data entry, and general administration, while ensuring a positive patient experience and adherence to policies.