Patient Throughput Coordinator — Med/Surg Admin

Brigham and Women's Hospital; Boston (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an Administrative Support professional to assist unit clinicians and staff in an inpatient setting.

You will coordinate day-to-day patient flow, admissions, discharges and transfers, while delivering outstanding customer service to patients and families. Responsibilities include clerical duties across the unit, information management at the nursing station, and collaboration with nursing for scheduling and communications.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred.
• Certification: NAHUC preferred.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Communication

Interpersonal skills

Office equipment

Medical terminology

Education

High School Diploma

Associate's Degree

Tools

NAHUC certification

Job description

The Brigham and Women's Hospital, Inc. is seeking an Administrative Support professional to assist unit clinicians and staff in an inpatient setting.

You will coordinate day-to-day patient flow, admissions, discharges and transfers, while delivering outstanding customer service to patients and families. Responsibilities include clerical duties across the unit, information management at the nursing station, and collaboration with nursing for scheduling and communications.