Patient Flow & Unit Coordination Specialist

Mass General Brigham; Georgia; On-site; USD 24,000 - 35,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Support professional for the Newton-Wellesley Hospital campus. The role provides liaison between patients, visitors, and clinicians, handling information flow, scheduling, and EMR entries to support efficient patient care.

Responsibilities include greeting visitors, coordinating admissions/discharges, and assisting with unit clerical duties and payroll-related tasks where needed, with emphasis on professionalism and accuracy in a fast-paced

Qualifications

• High School Diploma or Equivalent required; Associate’s Degree in a related field preferred.
• 1-2 years of administrative support experience required.
• Experience with medical terminology is beneficial.

Responsibilities

• Performs clerical duties to assist in general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers professionally.
• Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enter accurate, timely information into the electronic medical record for admissions, discharges, and transfers.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; facilitates repairs.
• Duties may include payroll duties, staff scheduling, or supervision of unit secretaries.

Skills

Verbal and written communication

Time management

Interpersonal skills

Proofreading

Multitasking

Education

High School Diploma or Equivalent

Associate’s Degree Related Field (preferred)

Tools

MS Office

Job description

Mass General Brigham is seeking an Administrative Support professional for the Newton-Wellesley Hospital campus. The role provides liaison between patients, visitors, and clinicians, handling information flow, scheduling, and EMR entries to support efficient patient care.

Responsibilities include greeting visitors, coordinating admissions/discharges, and assisting with unit clerical duties and payroll-related tasks where needed, with emphasis on professionalism and accuracy in a fast-paced