Evening Patient Flow Coordinator

Mass General Brigham Incorporated; Somerville (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham Incorporated seeks an administrative support professional to assist unit-based and hospital-wide clinicians and staff. This role coordinates patient flow, schedules, and communications at the central nursing station while handling confidential information with discretion.

You will greet patients, manage information, and support payroll/scheduling tasks as needed. Excellent MS Office skills and strong written and verbal communication are essential.

Qualifications

• High School Diploma or equivalent required; Associate's Degree preferred.
• Certified Health Unit Coordinator preferred.
• 2+ years of administrative support experience required.
• Proficiency with MS Office and medical terminology.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enter into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Verbal communication

Written communication

Interpersonal skills

Medical terminology

Education

High School Diploma

Associate's degree

Job description

Mass General Brigham Incorporated seeks an administrative support professional to assist unit-based and hospital-wide clinicians and staff. This role coordinates patient flow, schedules, and communications at the central nursing station while handling confidential information with discretion.

You will greet patients, manage information, and support payroll/scheduling tasks as needed. Excellent MS Office skills and strong written and verbal communication are essential.