Patient Support Specialist - Immediate Start

EmergeOrtho; Hendersonville (NC); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

401(k) Retirement plan

Health Insurance

Dental Insurance

Vision Insurance

Flexible spending account

Health savings account

Paid time off

Holiday Pay

Employee Assistance Program

Life Insurance

Short Term Disability

Long Term Disability

Pet Insurance

Milestone Bonus Program

Job summary

EmergeOrtho in North Carolina is seeking a Patient Support Specialist to greet patients, verify insurance, check-in and check-out, schedule appointments, prepare charts, and process orders with warmth and professionalism.

The role requires strong communication, the ability to multi-task under pressure, careful handling of confidential information, and a commitment to delivering exceptional patient service while supporting a team of providers and staff across multiple locations.

Qualifications

• Experience in customer-facing roles and front desk operations.
• Ability to verify insurance information and schedule appointments.
• Strong communication and multi-tasking abilities in a busy healthcare setting.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Verify insurance and schedule appointments; prepare and review charts for appointments; process orders.
• Maintain professional communication with staff and providers regarding patient needs.

Skills

Customer service

Communication skills

Insurance guidelines

Check-in experience

Teamwork

Education

High school diploma/GED or equivalent previous experience

Tools

Job description

EmergeOrtho in North Carolina is seeking a Patient Support Specialist to greet patients, verify insurance, check-in and check-out, schedule appointments, prepare charts, and process orders with warmth and professionalism.

The role requires strong communication, the ability to multi-task under pressure, careful handling of confidential information, and a commitment to delivering exceptional patient service while supporting a team of providers and staff across multiple locations.