Patient Support & Scheduling Specialist

NorthShore University HealthSystem; Des Plaines (IL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Job summary

NorthShore University HealthSystem in Des Plaines, IL, is seeking a Patient Support Assistant in Internal Medicine. The role entails answering calls, scheduling and registering patients in Epic, and coordinating prior authorizations with physicians and staff.

Requirements include a high school diploma; medical assisting training is preferred. Experience with EPIC and fast-paced multitasking is valued. Full-time role with benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Graduate of an accredited medical assisting program preferred but not required.

Responsibilities

• Answer incoming telephone calls from patients, physicians, and other departments per NorthShore standards.
• Use Epic to schedule and register patients per preferences and practice protocols.
• Obtain prior authorization for procedures.
• Review provider templates.
• Provide administrative support to Physicians and Practice Manager.

Skills

EPIC knowledge

Customer service

Administrative support

Education

High school diploma

Medical assisting program (preferred)

Tools

Epic

Job description

NorthShore University HealthSystem in Des Plaines, IL, is seeking a Patient Support Assistant in Internal Medicine. The role entails answering calls, scheduling and registering patients in Epic, and coordinating prior authorizations with physicians and staff.

Requirements include a high school diploma; medical assisting training is preferred. Experience with EPIC and fast-paced multitasking is valued. Full-time role with benefits and opportunities for growth.