Patient Support & Registration Specialist

Mainline Health Systems Inc; Star City (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mainline Health Systems Inc in Star City, AR, is seeking a Patient Support Specialist to assist the care team, prepare patients for visits, handle registrations, and arrange payments. This role supports a Patient Centered Medical Home model and requires flexible scheduling.

You will greet patients, verify insurance, collect fees, register and check in/out, and help coordinate appointments while maintaining confidentiality and accurate EMR entries.

Qualifications

• High school diploma or GED required.
• Experience in a medical office is preferred.
• Ability to verify insurance and collect patient payments.
• Excellent communication and confidentiality.

Responsibilities

• Greet patients professionally and answer questions.
• Verify insurance eligibility and PCP assignment.
• Register patients and check them in/out.
• Collect patient fees and balance daily close-out.
• Maintain lobby appearance and direct patient flow.
• Enter and scan records into EMR by end of day.

Skills

Patient interaction

Phone handling

Insurance verification

Billing and payments

Registration and check-in

EMR data entry

Education

High School Diploma or GED

Secretarial training preferred

Tools

EMR system

iPad

Job description

Mainline Health Systems Inc in Star City, AR, is seeking a Patient Support Specialist to assist the care team, prepare patients for visits, handle registrations, and arrange payments. This role supports a Patient Centered Medical Home model and requires flexible scheduling.

You will greet patients, verify insurance, collect fees, register and check in/out, and help coordinate appointments while maintaining confidentiality and accurate EMR entries.