Patient Access & Registration Specialist

Mainline Health Systems, Inc; Rison (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Mainline Health Systems, Inc. is seeking a Patient Support Specialist to join the care team. The role focuses on preparing patients for visits, handling payments, and ensuring accurate registration and insurance verification. The position emphasizes patient-centered service within a busy clinic environment.

The incumbent will support daily operations, balance cash at close, maintain lobby presentation, and participate in team huddles and quality improvement efforts as part of the care team.

Qualifications

• High school diploma or GED required.
• Business or technical school secretarial training preferred.
• Minimum five years of secretarial experience desirable.
• Ability to use standard office machines and equipment.

Responsibilities

• Greet patients pleasantly and answer questions.
• Manage patient registration, demographics, and check-in/out processes.
• Handle payments, verify insurance eligibility, and assist with sliding fee information.
• Enter, review, and scan paper records into the EMR by day’s end.

Skills

Secretarial experience

Typing 60 wpm

Communication skills

Customer service

Education

High School Diploma or GED

Business/Technical School secretarial training

Tools

Office equipment

Job description

Mainline Health Systems, Inc. is seeking a Patient Support Specialist to join the care team. The role focuses on preparing patients for visits, handling payments, and ensuring accurate registration and insurance verification. The position emphasizes patient-centered service within a busy clinic environment.

The incumbent will support daily operations, balance cash at close, maintain lobby presentation, and participate in team huddles and quality improvement efforts as part of the care team.