Patient Access & Support Coordinator

Mainline Health Systems Inc; Star City (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mainline Health Systems, Inc. in Arkansas is seeking a Patient Support Specialist to join the Office/Clinic team. You will greet patients, verify insurance coverage, handle registrations, collect fees, and coordinate appointments.

You will work within a care-team environment focused on patient-centered care and quality improvement initiatives. The role requires strong clerical skills, attention to confidentiality, and the ability to operate EMR systems.

Qualifications

• High School Diploma or GED required.
• Secretarial experience preferred.
• Typing speed of at least 60 WPM.
• Proficient with standard office equipment.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients in a courteous and professional manner and address questions.
• Verify patient confidentiality and provide necessary information.
• Answer and transfer calls or send telephone encounters.
• Collect and process patient fees and verify insurance information.
• Register patients and check them in/out with correct demographics.
• Coordinate scheduling, confirmations, and follow-up appointments.
• Enter and scan documents into the EMR daily.
• Support daily office operations and adhere to quality improvement practices.

Skills

Secretarial experience

Typing 60 wpm

Office equipment proficiency

Communication skills

Customer service mindset

Education

High School Diploma or GED

Job description

Mainline Health Systems, Inc. in Arkansas is seeking a Patient Support Specialist to join the Office/Clinic team. You will greet patients, verify insurance coverage, handle registrations, collect fees, and coordinate appointments.

You will work within a care-team environment focused on patient-centered care and quality improvement initiatives. The role requires strong clerical skills, attention to confidentiality, and the ability to operate EMR systems.