Patient Access & Care Coordinator

Mainline Health Systems, Inc.; Star, Northern (ID, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Mainline Health Systems, Inc. is seeking a Patient Support Specialist to join the Patient Support team. This full-time role supports patients pre-visit, assists with payment arrangements, and coordinates follow-up visits within a Patient Centered Medical Home model.

The position involves high-quality patient communication, registration, insurance verification, and daily EMR data entry, with a schedule that may include early mornings and occasional extended hours.

Qualifications

• High School Diploma or GED is required.
• Minimum five years secretarial experience desirable.
• Ability to use office equipment and type 60 words per minute.
• Excellent verbal and written communication with patients and staff.

Responsibilities

• Greet patients professionally and address questions.
• Manage patient registration and check-in/out.
• Collect patient fees and handle payments.
• Verify insurance details and eligibility.
• Schedule and confirm appointments.
• Maintain lobby appearance and direct patient flow.
• Enter and scan records into EMR daily.

Skills

Customer service

Communication skills

Phone etiquette

Billing & payments

Registration & scheduling

EMR data entry

Education

High School Diploma or GED

Tools

iPad usage

Job description

Mainline Health Systems, Inc. is seeking a Patient Support Specialist to join the Patient Support team. This full-time role supports patients pre-visit, assists with payment arrangements, and coordinates follow-up visits within a Patient Centered Medical Home model.

The position involves high-quality patient communication, registration, insurance verification, and daily EMR data entry, with a schedule that may include early mornings and occasional extended hours.