Patient Services Technician | Phlebotomy & Front Desk

PathGroup; Jonesboro (AR); Hybrid; USD 21,000 - 26,000; Full time

Job summary

PathGroup in Jonesboro, AR seeks a Patient Services Technician to perform daily patient service activities in the PSC or in-office PST under supervision. The role involves specimen collection, processing, data entry, and interaction with clients, patients, and PathGroup staff, following established procedures.

Responsibilities include accurate specimen handling, maintaining records, and ensuring patient comfort and safety during collection, with a focus on quality and compliance in a clinical

Qualifications

• High school diploma or GED preferred; phlebotomist certification preferred (Louisiana requirement).
• Phlebotomy experience is a plus and customer-facing skills are essential.
• 1+ year of related experience preferred.

Responsibilities

• Greets customers professionally and courteously.
• Ensures phlebotomy and PSC specimens are collected accurately and on time.
• Explain venipuncture and specimen collection processes clearly to patients.

Skills

Phlebotomy

Patient services

Data entry

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup in Jonesboro, AR seeks a Patient Services Technician to perform daily patient service activities in the PSC or in-office PST under supervision. The role involves specimen collection, processing, data entry, and interaction with clients, patients, and PathGroup staff, following established procedures.

Responsibilities include accurate specimen handling, maintaining records, and ensuring patient comfort and safety during collection, with a focus on quality and compliance in a clinical