Patient Services Team Lead — Front Office & Care Experience

American Vision Partners; Sun City (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

Eye care discounts

Child care assistance

Pet insurance

401(k)

Paid holidays

PTO

Sick Time

Opportunities for growth

Job summary

A leading eye care organization is seeking a Patient Services Specialist Team Lead to assist the Clinic Manager in supervising front office operations, enhancing patient care quality. The ideal candidate must have a high school diploma, necessary certifications, and a commitment to delivering high-quality patient services. Responsibilities include staff management, appointment scheduling, and ensuring a seamless patient experience. Benefits include medical and dental coverage, eye care discounts, and opportunities for professional growth.

Qualifications

• High School Diploma or GED is mandatory.
• Current certification as Certified Patient Service Specialist is required.
• Must have working knowledge of scheduling and insurance authorization.

Responsibilities

• Assist in supervision of front office staff and medical records.
• Maintain front office and back-office staff schedules.
• Perform patient check-in/out and appointment scheduling.

Skills

Detail-oriented

Excellent communication skills

Ability to multi-task

Knowledge of scheduling

Customer service standards

Education

High School Diploma or GED

Certification as Certified Patient Service Specialist

Job description

A leading eye care organization is seeking a Patient Services Specialist Team Lead to assist the Clinic Manager in supervising front office operations, enhancing patient care quality. The ideal candidate must have a high school diploma, necessary certifications, and a commitment to delivering high-quality patient services. Responsibilities include staff management, appointment scheduling, and ensuring a seamless patient experience. Benefits include medical and dental coverage, eye care discounts, and opportunities for professional growth.