Patient Services Specialist - Front Desk (Eye Care)

Ascendvision; Kissimmee (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Kissimmee is seeking a Patient Services Specialist to enhance patient experiences through exceptional customer service. The role involves coordinating patient registration, managing insurance verification, and ensuring confidentiality in patient care. Applicants should have a high school diploma and strong interpersonal skills. This full-time position emphasizes professionalism and patient-centered care, promoting a positive atmosphere for both patients and staff.

Qualifications

• Experience in customer service roles, preferably in healthcare.
• Ability to handle sensitive patient information with confidentiality.

Responsibilities

• Create a positive patient experience exceeding expectations.
• Coordinate patient registration activities including check-ins.
• Provide high level customer service in all interactions.
• Verify and register patients, ensuring accuracy of information.
• Collect payments and handle patient accounts efficiently.

Skills

Customer service

Effective communication

Confidentiality

Proficiency in Microsoft Office

Education

High School diploma or equivalent

Job description

A healthcare organization in Kissimmee is seeking a Patient Services Specialist to enhance patient experiences through exceptional customer service. The role involves coordinating patient registration, managing insurance verification, and ensuring confidentiality in patient care. Applicants should have a high school diploma and strong interpersonal skills. This full-time position emphasizes professionalism and patient-centered care, promoting a positive atmosphere for both patients and staff.