Patient Services Specialist-Sign-On Bonus + On-Site Clinic

Twin Cities Orthopedics; Maple Grove (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Sign-on bonus

401(k) w/Profit Sharing

Tuition Reimbursement

Medical, Dental & Vision plans

Job summary

Twin Cities Orthopedics in Maple Grove, MN is hiring a Patient Services Representative to handle patient registration, check-in, and phone inquiries. The role is on-site, full-time, with an hourly wage, and includes a $750 sign-on bonus for select roles.

You will greet patients, collect co-pays and insurance details, schedule appointments, and maintain accurate records in the practice management system. Hours are Monday to Friday 8:30 AM–5:00 PM, with every 11th Saturday at the fertility clinic

Qualifications

• High School diploma/GED or equivalent.
• Customer Service experience required.
• Medical terminology knowledge preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Answer patient calls, schedule appointments and direct calls as appropriate
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Any and all other duties as assigned

Skills

Customer Service

Education

High School diploma/GED or equivalent

Job description

Twin Cities Orthopedics in Maple Grove, MN is hiring a Patient Services Representative to handle patient registration, check-in, and phone inquiries. The role is on-site, full-time, with an hourly wage, and includes a $750 sign-on bonus for select roles.

You will greet patients, collect co-pays and insurance details, schedule appointments, and maintain accurate records in the practice management system. Hours are Monday to Friday 8:30 AM–5:00 PM, with every 11th Saturday at the fertility clinic