Healthcare Patient Access & Registration Specialist (On-site)

Twin Cities Orthopedics; Edina (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, Dental & Vision plans

Tuition Reimbursement

401(k) with Profit Sharing

Employee Assistance Program

Lifetime Fitness Subsidy

Car Rental discounts

Insurance savings programs

Job summary

Twin Cities Orthopedics is hiring a Patient Services Representative to join our Edina, MN location. This full-time role handles patient registration, check-in, and phone inquiries, with a schedule Monday through Friday 8:30 AM–5:00 PM and a rotating Saturday every 11th week at Maple Grove.

The position requires a High School diploma or GED and customer service experience; medical terminology knowledge is preferred.

Qualifications

• Customer Service experience required
• Medical terminology knowledge preferred
• High School diploma/GED or equivalent required

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Answer patient calls, schedule appointments and direct calls as appropriate
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Any and all other duties as assigned

Skills

Customer Service

Medical terminology knowledge

Education

High School diploma/GED or equivalent

Job description

Twin Cities Orthopedics is hiring a Patient Services Representative to join our Edina, MN location. This full-time role handles patient registration, check-in, and phone inquiries, with a schedule Monday through Friday 8:30 AM–5:00 PM and a rotating Saturday every 11th week at Maple Grove.

The position requires a High School diploma or GED and customer service experience; medical terminology knowledge is preferred.