Patient Services Coordinator & Scheduling Specialist

Revo Health; Maple Grove (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits package

401(k) with profit sharing

Tuition reimbursement

Job summary

Revo Health's Twin Cities Orthopedics division seeks a Patient Services Representative to support patient registration, check-in, and clinical tasks in its Plymouth and Maple Grove clinics.

In this full-time role, you will greet patients, collect insurance information, verify details, schedule appointments, and assist staff while upholding HIPAA and clinic policies. Monday–Friday hours with varying shifts between 7:00 AM and 5:00 PM.

Qualifications

• High School diploma or GED is required.
• Customer service experience is required.
• Administrative or Medical Office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
• Any and all other duties as assigned

Skills

Customer service

Education

High School diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

Revo Health's Twin Cities Orthopedics division seeks a Patient Services Representative to support patient registration, check-in, and clinical tasks in its Plymouth and Maple Grove clinics.

In this full-time role, you will greet patients, collect insurance information, verify details, schedule appointments, and assist staff while upholding HIPAA and clinic policies. Monday–Friday hours with varying shifts between 7:00 AM and 5:00 PM.