Patient Services & Registration Specialist

Twin Cities Orthopedics; Eden Prairie (MN); On-site; USD 26,000 - 38,000; Full time

Job summary

Twin Cities Orthopedics is hiring a Patient Services Representative for our Eden Prairie location, Monday–Friday, 8:00 AM–4:30 PM. This full-time, on-site role focuses on patient registration, check-in, insurance verification, and scheduling.

The role requires a High School diploma or GED, proficiency with Word, Outlook and Excel, and strong customer service skills. You will greet patients, collect payments, manage charts, and coordinate with staff to ensure smooth patient flow.

Qualifications

• Customer service experience required.
• Administrative or Medical Office experience preferred.
• High school diploma or GED required.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID for Occupational Health and MRI patients.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the practice management systems.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management including preparing for outreach events.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, employers and clinic staff and Health Quotient.
• Any and all other duties as assigned.

Skills

Customer service

Communication

Education

High School diploma/GED or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

Twin Cities Orthopedics is hiring a Patient Services Representative for our Eden Prairie location, Monday–Friday, 8:00 AM–4:30 PM. This full-time, on-site role focuses on patient registration, check-in, insurance verification, and scheduling.

The role requires a High School diploma or GED, proficiency with Word, Outlook and Excel, and strong customer service skills. You will greet patients, collect payments, manage charts, and coordinate with staff to ensure smooth patient flow.