Patient Services Specialist: Scheduling & Registration

Bon Secours Mercy Health; Cincinnati (OH); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Bon Secours Mercy Health is seeking a Patient Services Representative for our Physician Office in the Kenwood area. The role involves patient registration, verifying demographics, obtaining insurance cards, and patient identification.

You will schedule appointments, transcribe orders, explain financial options, and update medical records with high accuracy. The position requires strong customer service skills, attention to detail, and the ability to cover other physician practice locations as

Qualifications

• Experience in patient registration/healthcare is preferred.
• Strong customer service and communication skills required.
• Ability to schedule appointments and manage records accurately.

Responsibilities

• Process patient registration and verify demographics.
• Schedule appointments and manage referrals.
• Explain financial options to patients and collect payments as needed.
• Update medical records and maintain accurate patient information.
• Assist in directing patients to appropriate services and locations.

Skills

Customer service

Scheduling appointments

Registration

Insurance verification

Communication skills

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health is seeking a Patient Services Representative for our Physician Office in the Kenwood area. The role involves patient registration, verifying demographics, obtaining insurance cards, and patient identification.

You will schedule appointments, transcribe orders, explain financial options, and update medical records with high accuracy. The position requires strong customer service skills, attention to detail, and the ability to cover other physician practice locations as