Patient Services Coordinator: Scheduling & Access

Bon Secours Mercy Health; Perrysburg (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Job summary

Bon Secours Mercy Health is seeking a Patient Services Representative in Perrysburg to welcome patients, register demographics, verify insurance, and collect payments. You will schedule appointments, assist with referrals, and help patients navigate MyChart as needed.

The role emphasizes strong customer service, accurate data entry, and collaborative teamwork across physician practices in a community-focused setting.

Qualifications

• Handles patient registration and scheduling with accuracy.
• Communicates effectively with patients, families and staff.
• Verifies demographics and insurance information.
• Collects payments and reconciles cash receipts.

Responsibilities

• Serves as the primary contact between patients and physician practices.
• Greet patients and community with respectful communication.
• Schedule appointments, enter patient data into the system, and process registrations.
• Process admissions paperwork and verify basic insurance information.
• Assist with referrals, pre-certifications, and chart management as needed.
• Maintain accurate records for patient flow and scheduling.

Skills

Customer service

Scheduling

Registration

Insurance verification

Communication

Cash handling

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health is seeking a Patient Services Representative in Perrysburg to welcome patients, register demographics, verify insurance, and collect payments. You will schedule appointments, assist with referrals, and help patients navigate MyChart as needed.

The role emphasizes strong customer service, accurate data entry, and collaborative teamwork across physician practices in a community-focused setting.