Patient Services Specialist - Registration & Scheduling

Mercy Health; Urbana (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay and incentives

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off and family leave

Job summary

Mercy Health seeks a Patient Services Representative to handle patient registration, verify demographics and insurance, and explain financial options. The role emphasizes excellent customer service and accurate data entry across multiple physician practices.

40 hours per week, days shift, on-site at Mercy Health locations. Prior healthcare registration experience preferred; High School Diploma or GED required.

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.
• Strong communication and customer service skills.

Responsibilities

• Serve as the primary point of contact between patients and physician practices.
• Process patient registration and verify demographics, insurance cards, and identification.
• Explain financial options to patients and update medical records accurately.

Skills

Customer service

Interpersonal communication

Education

High School Diploma or GED

Job description

Mercy Health seeks a Patient Services Representative to handle patient registration, verify demographics and insurance, and explain financial options. The role emphasizes excellent customer service and accurate data entry across multiple physician practices.

40 hours per week, days shift, on-site at Mercy Health locations. Prior healthcare registration experience preferred; High School Diploma or GED required.