Patient Services Specialist - Scheduling & Front Desk Support

Tower Health; Philadelphia (Philadelphia County); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Generous time off

Tower Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Job summary

Tower Health is seeking a Patient Services Representative in Philadelphia to support patient registration, scheduling, and front-desk operations at St. Christopher's Hospital for Children.

The role emphasizes accurate insurance verification, preauthorization requests, and cash collection to keep the department running smoothly. The ideal candidate will have a high school diploma or GED (or relevant experience) and strong communication and clerical skills to interact with patients, families, and

Qualifications

• High School Diploma or GED required or relevant experience may be considered
• Completes and maintains all competencies and trainings as required for role
• Excellent communications and interpersonal skills are essential

Responsibilities

• Register patients and schedule appointments
• Record and verify insurance information and preauthorizations
• Collect copays and account balance payments
• Scan documents into the EMR and perform clerical duties
• Provide friendly, courteous, and professional service to patients and families

Skills

Excellent communications

Excellent interpersonal skills

General clerical skills

Education

High school diploma or GED

Relevant experience may be considered in lieu of education

Job description

Tower Health is seeking a Patient Services Representative in Philadelphia to support patient registration, scheduling, and front-desk operations at St. Christopher's Hospital for Children.

The role emphasizes accurate insurance verification, preauthorization requests, and cash collection to keep the department running smoothly. The ideal candidate will have a high school diploma or GED (or relevant experience) and strong communication and clerical skills to interact with patients, families, and