Patient Services & Scheduling Specialist

Tower Health; West Reading (Berks County); On-site; USD 19,000 - 30,000; Full time

Job summary

Tower Health is seeking a Patient Services Representative to handle patient registration, scheduling and clerical duties in a courteous manner. You will verify insurance details, process preauthorizations, collect copays and balance payments, and scan documents into the EMR system.

The role requires strong communication and multitasking abilities, proficiency with Microsoft Office, and excellent interpersonal skills to support patients, families, and staff across a busy healthcare environment.

Qualifications

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Responsibilities

• Handle patient registration and scheduling.
• Provide customer service and clerical support.
• Verify insurance information and process preauthorizations.
• Collect copays and balance payments, scan docs into EMR.

Skills

Computer skills

Customer service

Detail oriented

Communication skills

Interpersonal skills

Clerical skills

Medical terminology

Microsoft Office

Phone skills

multitasking

Organizational skills

Education

High School Diploma or GED

Tools

EMR systems

Microsoft Office

Job description

Tower Health is seeking a Patient Services Representative to handle patient registration, scheduling and clerical duties in a courteous manner. You will verify insurance details, process preauthorizations, collect copays and balance payments, and scan documents into the EMR system.

The role requires strong communication and multitasking abilities, proficiency with Microsoft Office, and excellent interpersonal skills to support patients, families, and staff across a busy healthcare environment.